1. Introduction

Agemo AI Ltd is a company registered in England and Wales (company number 14656367) with registered address at 3rd Floor 114a Cromwell Road, London, England, SW7 4AG ("Age mo", "us", "we", or "our"). Agemo respects the privacy of our website visitors ("you" or "your"). This Privacy Policy ("Policy") describes how we collect, process, share, and safeguard personal information that is collected via our website (https://agemo.ai/) ("Website") and other pages we maintain online. It also tells you about your rights and choices with respect to your personal information, and how you can contact us if you have any questions or concerns.

Agemo will be the controller of your personal information in accordance with data protection laws of the European Economic Area and the United Kingdom.

2. Personal Information We Collect

We collect personal information from you in the following ways:

Personal Information You Provide to Us
  1. Contact information. We may collect your full name, email address, phone number(s), and address(es) when you contact us via our Website, email, social media, or by other means. When you contact us, you also provide us with the content of your communications.
  2. Providing our services. When you engage with us as a customer, we will collect personal information from your representatives, such as full name, contact details (email, phone number, address), job position and company they are associated with.
  3. Job applicants. If we hire you or you apply for a job with us, we may collect your:
    • full name, title, gender, date of birth;
    • results of background checks including references, qualifications, and to the extent permitted by law, criminal background checks (unspent convictions);
    • passport, work permit, visa, or other immigration documentation;
    • contact details (personal, business or educational institution email address, telephone numbers, physical address);
    • CV, including relevant skills and experience;
    • special requirements (such as, or relating to, a disability/health issue);
    • any other personal data that you may provide to us through the application process, such as views and preferences that you disclose to us in interviews, your responses to questions, and demonstration of your skills.
  4. Social media platforms: We maintain pages on social media platforms, such as LinkedIn. You or the platform providers may provide us with information through the social media platform, and we will treat such information in accordance with this Policy.
Sensitive Information

Agemo does not intentionally collect or permit you to send to Agemo any sensitive personal information, such as genetic data, health information, or religious information.

3. How We Use Your Personal Information

We will use your personal information for one or more of the purposes set out below.

  1. To operate and deliver our services. We will use your personal information to perform our contractual obligations and when it is in our legitimate business interests, including to:
    • Provide, operate, maintain, and secure our services;
    • Provide support assistance and troubleshooting;
    • To send you updates about administrative matters such as changes to our terms or policies; and
    • Provide user support, and respond to your requests, questions and feedback.
  2. To comply with legal obligations and to defend Agemo against legal claims or disputes. We may use your personal information to comply with our legal obligations or when it is in our legitimate business interests, which includes to:
    • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
    • Protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);
    • Audit our compliance with legal and contractual requirements and internal policies; and
    • Protect the security of and manage access to our premises and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
  3. To improve our products and services. We may aggregate or de-identify your personal information (including information regarding your use of our products and services) and use such information to analyze the effectiveness of our products and services, to improve and add features to them, to conduct research and for other similar purposes. In addition, if you use our hosting or analytics services then our large language models may use personal data that you share with us, or that is uploaded to or processed by the software that we host for you to train our algorithms. Data from third party integrations, such as Google Workspace APIs, are not used to develop, improve or train generalized AI and/or ML models.
  4. To facilitate corporate acquisitions, mergers or transactions. We may use your personal information, when it is in our legitimate business interests, when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

4. How We Share Your Personal Information

We do not sell, rent, license, or lease your personal information to third parties.In certain circumstances, however, we may share personal information without further notice to you, unless required by the law, with the following categories of third parties:

  1. Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with service providers, including hosting services, cloud services, and other information technology services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your personal information.
  2. Professional Advisors: We may share personal information with our professional advisors such as lawyers and accountants where doing so is necessary to facilitate the services they render to us.
  3. Legal Requirements: We do not volunteer your personal information to government authorities or regulators, but we may disclose your personal information where required to do so to comply with laws and regulations applicable to us as described above.
  4. Business Partners: We may work with other businesses to sponsor or host conferences or webinars, market related services, promote joint ventures or other similar collaborations. We might share information with our business partners in these situations.
  5. Business Transaction: If Agemo is involved in a merger, acquisition or asset sale, financing due diligence, reorganisation, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your personal information may be sold, transferred, or otherwise shared including as part of any due diligence process.

5. Your Rights and Choices

Depending on where you are based, and as provided under applicable law and subject to any limitations in such law, you may have the right to:Please note that, prior to any response to the exercise of such rights, we may require you to verify your identify. In addition, we may have valid legal reasons to refuse your request, and will inform you if that is the case. For more information on your rights, please contact us using the details in the "Contact Us" section below.

  1. access the personal information we hold about you;
  2. request we correct any inaccurate personal information we hold about you;
  3. request we delete any personal information we hold about you;
  4. restrict the processing of personal information we hold about you;
  5. object to the processing of personal information we hold about you;
  6. receive any personal information we hold about you in a structured and commonly used machine readable format or have such personal information transmitted to another company; and
  7. withdraw any consent you previously provided to us regarding the processing of your personal information at any time. We will apply your preferences going forward. This will not affect the lawfulness of the processing before you withdrew your consent.

6. International Data Transfers

If we transfer your personal information internationally, these countries may not provide the same protections as the data protection laws where you are based. We will ensure that relevant safeguards are in place to afford adequate protection for your personal information, and we will comply with applicable data protection laws, in particular if you reside in the EEA, Switzerland, or the UK by relying on an EU Commission or UK government adequacy decision, on contractual protections for the transfer of your personal information, or a derogation if available. For more information about how we transfer personal information internationally, please contact us as set out in the "Contact Us" section below.

7. Children's Privacy

Our Website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us as set out in the "Contact Us" section below.

8. Retention of Personal Information

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention procedures, and in accordance with applicable laws.

To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Security of Personal Information

We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we process. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security.

10. Do Not Track

Some internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

11. Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

12. Changes and Updates to This Policy

We will update this Policy from time to time. Please review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.

If we make material changes, we will let you know.

13. Complaints

If you wish to lodge a complaint about how we process your personal information, please contact us at data-protection@agemo.ai. We will endeavor to respond to your complaint as soon as possible. If you are based in certain jurisdictions, you may also lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where you believe an incident took place. For example, if you are based in the UK, you may choose to lodge a complaint with the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/.

14. Contact Us

Agemo is the entity responsible for the processing of your personal information, and is the data controller in respect of such processing. If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us by email at data-protection@agemo.ai.